Description

A little height. A lot of attitude.

Stéphane is our 5.5 cm (2.2-inch) kitten heel, combining feminine elegance with everyday versatility. Its delicate, sculpted silhouette gives you a beautifully understated lift, making it an effortless choice for work, dinner or a day on the move.

Chic without trying too hard, Stéphane proves that you don’t need towering heels to make an impression.

And when you feel like changing things up, simply click on another pair of TANYA HEATH Paris heels. Same shoes, entirely different attitude.

TANYA HEATH Paris ships worldwide from Paris. Here are our shipping fees and essential information to know before placing an order.

Shipping Fees

Destination	Carrier	Rate
Mainland France	Relais Colis	Free from €100
Mainland France	Colissimo (home delivery)	10 € Free from €300
European Union	Pickup Point	Free from €200 — €5 otherwise
European Union	Colissimo or FedEx	10 €
Canada	FedEx	Free from €300 — €20 otherwise
United Kingdom	FedEx	10 €
United States	FedEx	25 €
Russian Federation, Iceland	Colissimo	25 €
Mexico, China, India, Japan, Singapore, South Korea, Israel	FedEx	30 €
Gibraltar, Isle of Man, Guadeloupe, Martinique, Réunion	FedEx	40 €
Australia, New Zealand, French Polynesia	FedEx	40 €

Pickup Point

Our system automatically selects a delivery point near you. If you prefer a specific Pickup Point, write to us at service-clients@tanyaheath.com before or just after your order; we will do our best to meet your request.

Preparation and Shipping Times

We are not a fast fashion brand. Our shoes and interchangeable heels are stocked at several sites around Paris, with over 600 references available. Assembling, inspecting, and testing your order can take up to a week. This extra time allows us to carefully check each order before shipping.

Need urgent delivery? Contact us before placing your order at service-clients@tanyaheath.comWe will always do our best to assist you.

Order Tracking

As soon as your package is shipped, you will receive an email containing your tracking number.

Public Holidays and Annual Closure

We usually close for a few weeks in August as well as during French public holidays. Orders placed during these periods will be shipped as soon as we return. Thank you for your understanding.

Exchanges & Returns Timeframe You have 15 calendar days from the date of delivery to request an exchange or a refund.
Eligible items Shoes and heels may be returned or exchanged, subject to the conditions below.
Items purchased on sale or from the Last Chance section are final and cannot be returned or exchanged.
Conditions Returned items must be:

• unworn
• in perfect condition
• in their original packaging

Once your return has been received and inspected, your exchange or refund will be processed.
Return shipping Return shipping costs are the responsibility of the customer, unless an incorrect or defective item was sent.
We strongly recommend using a tracked shipping service. TANYA HEATH Paris cannot be held responsible for lost return shipments.
Refunds Refunds are issued to the original method of payment (credit card or PayPal).
The time it takes for funds to appear in your account depends on your bank or payment provider.
Taxes & Customs Duties Within the European Union: VAT will be refunded when an item is returned. Outside the European Union: customs duties and local taxes are non-refundable, as they are collected by your local authorities.
Any potential recovery of duties must be handled directly with your local customs office.
Items not functioning correctly upon delivery If your shoes or heels do not clip in properly upon arrival, this is most often due to incorrect understanding of the product.
Please contact us within 3 business days of delivery, ideally with photos or videos. We will guide you to ensure proper use.
After this period, the item will be considered functional.
Warranty Our patented mechanism is designed to last. However, as with any mechanical component, breakage can occasionally occur.

• Within 2 years of purchase: store credit equal to the purchase price
• Between 2 and 5 years: store credit equal to 40% of the purchase price, valid for one year
• After 5 years: items are no longer covered under warranty

The warranty applies only to the heel mechanism. Normal wear (such as soles or general maintenance) should and can be handled by a local cobbler.
For any warranty request, please contact us by email and include your order number.
Holidays & annual closure Our company closes for several weeks in August and on French public holidays. Orders placed during these periods will be processed upon our return.

Secure payments

We accept the following means of payment: Mastercard, Visa, PayPal, AMEX, SHOP Pay, iDEAL, Bancontact, & pay in 4 installments with ALMA.