Customer service

Customer Service

TANYA HEATH Paris' customer service is a real source of pride within our company, and we work very hard to keep you satisfied and happy. Our shoes and heels are exceptional, innovative and require special attention to ensure that each order is perfect. This means that our approach is tailored to our differences and may not resemble a more standard approach typical of a traditional shoe brand.

As a small company still run by its founder, we may sometimes lack speed compared to the titans of the web, but I'm sure you'll find that we make up for it with a dedication to your satisfaction and a human approach and highly personalized.

Some of our most loyal customers and brand friends started their story with our brand with a request for customer service, so don't be shy. You can write to us at any time at and we will be happy to answer you between Monday and Friday excluding holidays.

To know more about Delivery, please refer to our  Shipping Policy