World Wide Shipping Policy
TANYA HEATH Paris ships worldwide from Paris. Here are our shipping fees and what you need to know before placing an order.
Shipping fees
| Destination | Carrier | Rate |
|---|---|---|
| Metropolitan France | Relais Colis | Free from 70 € |
| Metropolitan France | Colissimo (home delivery) | 10 € |
| European Union | Relais Colis | Free from 150 € — 3 € otherwise |
| European Union | Colissimo or FedEx | 10 € |
| Canada | FedEx | Free from 250 € — 20 € otherwise |
| United Kingdom | FedEx | 10 € |
| Mexico, China, India, Japan, Singapore, South Korea, Israel | FedEx | 30 € |
| Overseas departments and territories | FedEx | 30 € |
| Australia, New Zealand, French Polynesia | FedEx | 40 € |
| Russian Federation | Colissimo | 25 € |
Free shipping thresholds apply to the total order amount before any discounts.
Relais Colis
Our system automatically selects a delivery point near you. If you prefer a specific Relais point, write to us at service-clients@tanyaheath.com before or just after your order — we will do our best to adjust it.
Preparation and shipping times
We are not fast fashion. Our shoes and interchangeable heels are stocked in four different locations around Paris, with more than 600 references available. Assembling, checking, and testing your order can take up to a week — this extra time ensures you receive exactly what you ordered.
Need urgent delivery? Contact us at service-clients@tanyaheath.com before placing an order and we will see what we can do.
Order tracking
As soon as your package is shipped, you will receive an email with your tracking number.
Public holidays and annual closure
We generally close for a few weeks in August as well as on French public holidays. Orders placed during these periods will be shipped as soon as we return. Thank you for your understanding.