World Wide Shipping Policy

TANYA HEATH Paris ships worldwide from Paris. Here are our shipping fees and what you need to know before placing an order.

Shipping fees

Destination	Carrier	Rate
Metropolitan France	Relais Colis	Free from 70 €
Metropolitan France	Colissimo (home delivery)	10 € Free from 300€
European Union	Relais Colis	Free from 200 € — 5 € otherwise
European Union	Colissimo or FedEx	10 €
Canada	FedEx	Free from 300 € — 20 € otherwise
United Kingdom	FedEx	10 €
Mexico, China, India, Japan, Singapore, South Korea, Israel	FedEx	30 €
Overseas departments and territories	FedEx	30 €
Australia, New Zealand, French Polynesia	FedEx	40 €
Russian Federation	Colissimo	25 €

Free shipping thresholds apply to the total order amount before any discounts.

Relais Colis

Our system automatically selects a delivery point near you. If you prefer a specific Relais point, write to us at service-clients@tanyaheath.com before or just after your order — we will do our best to adjust it.

Preparation and shipping times

We are not fast fashion. Our shoes and interchangeable heels are stocked in four different locations around Paris, with more than 600 references available. Assembling, checking, and testing your order can take up to a week — this extra time ensures you receive exactly what you ordered.

Need urgent delivery? Contact us at service-clients@tanyaheath.com before placing an order and we will see what we can do.

Order tracking

As soon as your package is shipped, you will receive an email with your tracking number.

Public holidays and annual closure

We generally close for a few weeks in August as well as on French public holidays. Orders placed during these periods will be shipped as soon as we return. Thank you for your understanding.